General
Q: When I hit update GeSWall, it says the update server
is not available, what's wrong?
A: There are could be several reasons:
- Server was not really available at that moment, perhaps too busy.
In this case please just try again later.
-
Your environment requires web proxy. If you use a proxy,
please configure a proxy for Internet Explorer, GeSWall will take proxy's
settings from there automatically.
-
Your firewall blocks GeSWall's outbound connections. If
you have a firewall installed (beside standard XP's one), please check if
c:\program files\geswall\gswserv.exe (default installation path) have permissions
for outbound connections on port HTTP port (80).
Q: Why I have just a blue square without G letter
on it?
A: It only appears on large captions with default XP settings. Windows
2000 has just a blue square because there too small room for a letter.
Q: What happens to all these untrust files/folders/registry
keys created by the isolated browsers/applications? How and when do they ever
get deleted from my PC? Or do they just stay on your PC, labeled as "untrusted"
being guarded by GeSWall?
A: They are labeled by GeSWall, so GeSWall can recognize a resource is
untrusted. Those files are not deleted by GeSWall, however you can delete them
yourself if required. That is applied only to newly created files. If a present
trusted file is modified GeSWall creates a local copy of the file and redirect
all modifications there. Local copy is erased on application termination.
Q: What happens if I uninstall GeSWall? Do the untrusted
files/folders/registry keys then become free to run wild and unchecked on your
PC?
A: "Untrusted" labels are recognized only by GeSWall,
so if you uninstall GeSWall no other software will notice the labels. However,
labels are not erased on uninstall, so if you install GeSWall again, it will
recognize previously set labels.
Q: Do I need some regular cleaning of the log files
or some sort of maintenance?
A: Log files are deleted automatically one by one when their overall
size exceed 10% of the free disk space. Besides logs there is also storage for
redirected (virtualized) files, which is used to store per-application copies
of modified file. But this storage is cleaned on application termination. So
the only maintenance that probably required is getting Application Database
updates.
Q: I am having trouble getting to grips understanding
Trusted, Trusted Always, Trusted but Isolated, etc
A: "Trusted" - means an application came from the trusted source,
is not trojan, virus, spyware, etc. Isolation means running an application with
GeSWall policy restrictions, preventing malware attacks. A trusted application
might be run as isolated. GeSWall isolates only "known" trusted applications,
which defined in its Application Database. However you can add any number of
additional applications in GeSWall Console or receive automatic Application
Database update. In default mode GeSWall suggest to isolate a trusted application
which is trying to access a network or some untrusted file.
- "Trusted Always" security level - means GeSWall never isolates
this application
- "Trusted" security level - GeSWall asks for isolation or
isolate automatically (depending on the Security Level) when application is
trying to access a network or some untrusted file.
- "Trusted, auto isolation" security level - the same as
Trusted but once it tries to establish a network connection or access untrusted
resources it is isolated automatically without a pop-up dialog
- "Untrusted" security level - an application delivered from
the file created by isolated application or specifically defined as untrusted
by Resources definitions.
- "Untrusted (Jail)" - means Jailed Application, - an application
that has no permissions by default and may access only explicitly granted
resources.
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